SMS Marketing

TAKE YOUR BUSINESS BEYOND WITH SMS

Create 1:1 connections using SMS marketing. 98% of SMS are read within 3 minutes of delivery. That’s why sending Online Text Message promotions, alerts, reminders and notifications for are so effective for your business.

CONNECT WITH YOUR CUSTOMERS

THE WAY YOU WANT

With Digital Upscale, you have the flexibility to choose between

One-Way Messaging

Want your message to be read? Reach customers quickly and efficiently with everything from alerts and reminders to authentication codes and marketing promotions.

Two-Way Messaging

Looking for more in-depth engagement? Start a conversation to respond to customer questions, get feedback, or even reschedule an appointment.

START SMS MESSAGING IN JUST 4 STEPS

Choose Your Customers

1.

Our online SMS platform allows you to communicate with customers or staff. To get started, all you need is an internet connection and a web browser, it only takes a few minutes to upload all of your contacts after you sign up – or copy and paste a list of numbers to send to. Whether it’s a distribution list of 5 or 50,000.

Craft Your Message

2.

Personalize your SMS campaign content before previewing exactly what your customers see. Setup SMS templates for accuracy and efficiency, saving you time.

Launch Your SMS Campaign

3.

Send your message now or schedule for later, then track to measure delivery and monitor results. Or send your message at a later time/date, you can even set up your schedule to repeat at intervals of your choice. Tailor a message to be sent automatically when you receive an inbound SMS to your Virtual Number.

4.

EVERYTHING YOU NEED TO KNOW IN ONE PLACE

Our dashboard tracks every detail of your SMS campaigns, including how many messages you send, campaign spend, and any issues with delivery.

SMS Alerts and reminders are great, but conversations are even better. Conversational tools are the key to customer satisfaction, repurchase, and retention. Conversations appear as they would on your phone, with chat threads grouped by the recipient. Each message thread will be chronologically displayed

READY TO REACH YOUR AUDIENCE?

 FAQs

  • SMS marketing is a way for businesses to connect with customers through permission-based text messages. This channel helps marketers inform customers about updates, deals, and exclusive offers in real time.

    SMS marketing is popular due to its high open and response rates. This allows marketers to reach their audience quickly on mobile devices. As a result, marketers can establish a personal connection with their customers, making them feel valued and appreciated.

  • SMS marketing is an effective way for businesses to connect with their customers and offers numerous benefits. Some of the key advantages of SMS marketing include:

    High open rates: SMS messages are opened and read quickly. This increases the chances of your message being noticed compared to other marketing channels.

    Instant communication: SMS marketing allows for instant updates and is perfect for time-sensitive promotions or limited-time offers. With SMS, they'll be in the loop right away.

    Personalized interactions: Engage with your customers through tailored messages and create marketing campaigns based on their preferences and behaviour.

    ROI and cost-effectiveness: Suitable for businesses of all sizes, SMS marketing ensures a high return on investment without breaking the bank.

    By leveraging SMS marketing, marketers can boost engagement, increase sales, and build stronger relationships with their customers

  • SMS marketing is a channel that allows marketers to communicate with customers through text messages, but only if they have given permission. It’s an effective strategy that can help marketers reach a wide audience in a short time.

    Your contacts can easily manage their SMS preferences by opting in or out of your campaigns using a shared short code, long number, or a customized form. This process ensures that your audience has a seamless experience while interacting with your campaigns.

  • Promotion and discount codes: Everyone loves a good deal, and SMS marketing makes it easy to share exclusive promo codes with your customers. Send targeted offers to drive sales, reward customer loyalty, or incentivize repeat business.

    Flash sales: Create a sense of urgency with limited-time flash sales. SMS messages have a 98% open rate, ensuring your customers won't miss out on these irresistible deals. Watch as your customers race to snag their favorite items before they're gone.

    Events: Keep your audience in the loop with important event updates, reminders, and exclusive invites. Build anticipation and generate buzz around your event by sharing key details, scheduling tips, and exclusive behind-the-scenes looks.

    Re-engagement: Don't let your customers forget about you. Use SMS marketing to re-engage inactive customers, revamp interest in your products or services, and remind them why they fell in love with your brand in the first place. Personalized offers and a friendly reminder go a long way in re-establishing brand loyalty.

  • Yes, SMS marketing messages are still an incredibly powerful channel for marketers to reach their audience. With engagement rates as high as 98%, SMS is a fantastic channel for connecting with customers. Text messages are quick and personal, which helps build customer engagement and foster customer loyalty. By adding SMS to your cross-channel marketing strategy, you can seamlessly reach your customers wherever they may be. So, if you're looking for an effective way to reach your audience, SMS marketing is worth considering.

  • Absolutely. Use SMS alongside your other marketing channels to create a strong and successful cross-channel marketing strategy.

  • SMS marketing can be integrated with a wide range of programs to enhance your marketing results and boost both engagement and revenue. Some automation programs to consider include:

    Welcome: Introduce new subscribers with tailored messages and incentives.

    Abandoned cart: Send timely reminders with offers to recover abandoned carts.

    Events: Promote events with targeted invitations and updates.

    Post-purchase: Build customer relationships with personalized messages.

    Re-engage: Reconnect with lapsed customers using persuasive messages.

    Seasonal campaigns: Boost sales with limited-time offers and announcements.

    By integrating SMS marketing with these programs, you can significantly enhance customer engagement, maximize revenue, and improve your overall marketing strategy.

  • Growing your SMS subscriber list can be a highly effective way to reach and engage with your target audience. To attract more subscribers and gather their phone numbers, utilize the following strategies:

    Create easily accessible opt-in opportunities on your website and social media channels.

    Offer enticing incentives (e.g., discounts or exclusive content) to motivate sign-ups.

    Promote the benefits of signing up across your marketing channels (e.g., in email newsletters and in-store signage).

    Consistently communicate the benefits of becoming a subscriber.

    Deliver engaging, relevant, and valuable messages to your audience.

    Develop a consistent strategy and create compelling content to foster a strong and engaged subscriber base.

    By implementing these tactics and providing engaging content, you can build a solid and devoted SMS marketing subscriber list.

Functionality for Success

Sender id

Use your business name as a Sender ID or select your own Virtual Number when sending.

Merge SMS via .CSV

Upload your file to send a personalised message to multiple recipients.

two-way sms

Send and receive SMS directly from touchSMS using a shared reply number or your own Virtual Number.

Intergations

We offer several direct integrations allowing users to send SMS from popular applications.

bulk SMS

Compose and send SMS to multiple numbers within seconds with the click of a button.

Contact & Group Management

Import or create contacts and setup groups to send targeted SMS campaigns in seconds.

Let’s work together

We cant wait to

  • Take a deep dive into your business and objectives.

  • Establish tailored strategies that propel you towards your goals.

  • Outline expectations, deliverables, and budgets.

You’re in great hands

Let us maximise your online presence